Ordering Process

Feel free to browse through our website and have a look at our product range that we offer. We focus on NATURAL animal products that are save and good for your pets!

You can either click on a product image or product description to get more detail about the product, or if you are familiar with the product, you can click directly on the “Add to cart” button beneath the product you would like to order.

In the shopping cart, you can add products and “Continue Shopping”, until you have all the products you would like to order. If you would like to delete a product in your basket, click on the “X” on the left hand side of the product.

If you’re satisfied with the order in your shopping cart, you can click on the “Proceed to Checkout”. New customers must please register for the first time and will only login with future orders.

After an order was placed, we will make contact with you to discuss all the detail and send you your invoice on the products.

Please take note that we only provide two types of payment methods, namely Bank EFT and Cash by pick up at location at Bloemfontein.


Our bank details for EFT transactions:

Pet Naturals
Bank: FNB
Acc Type: Business Cheque
Acc No: 62607371698
Branch Code: 230534


Our product prices doesn’t include transport costs and therefore we have to send you an invoice after you placed your order. We used “The Courier Guy” to courier our packages to you.

Transport cost to all the major centers will be as follow:

Economy Road (0 to 15kg) – R120.00
Economy Road (16 to 25kg) – R185.00

It will take 2 – 3 working days to get to you.

To track & Trace your package go to www.thecourierguy.co.za, it is so easy.